Designing books, pages, and stylistic conventions

Producing clear, concise, understandable documentation from technical specifications and engineer interviews

Editing technical documentation or marketing collateral for style, grammar, organization, and accuracy

Creating or revising an internal style guide, independently or in collaboration with other writers, for more effective, consistent documentation

Working with engineering, QA, technical support, and marketing to review documentation and revise it, using document review meetings and individual interviews

Understanding and reading C and C ++ source files and example programs, and using them to produce API reference documentation

Senior Technical Writer, Mercury Computer Systems     1999-2001

• Revised the following manuals to include new features and functionality and to improve usability: MC/OS Migration Guide, versions 5.4 and 5.5, PAS Developer's Guide (for MC/OS 5.4), TATL Developer's Guide (for MC/OS 5.5). Wrote corresponding README files to accompany each product.
• Created graphics, including annotated screenshots, for each manual as appropriate.
• Produced documentation plans for each manual for each release.
• Participated in cross-functional team meetings (including technical specification reviews) for each. product, from design phase through product release.
• Provided technical support for Framemaker, Paintshop Pro, and Visio to other department members.
• Participated in development and review of internal departmental documentation, such as style guides and production procedures.

Developed documentation for new and previously undocumented software products, including developers’ manuals and API reference manuals for AG Access, CT Access, NaturalFax, and NaturalRecognition. These manuals were written for a technical audience familiar with the C programming languages and basic computer telephony.

Developed documentation for new and previously undocumented hardware products, including AG boards, Diva boards, and IS-641 Vocoder board. These products required hardware reference manuals, hardware installation sheets, and developers’ manuals.

Produced HTML and PDF versions for all assigned manuals.

Created illustrations for all assigned manuals.

Created NMS’ first Style Guide, and collaborated with a growing documentation department on subsequent revisions.

Worked with other writers and engineers to redesign documentation set, including standardizing contents and page layout.

Conducted cross-functional document review meetings with members of Engineering, Marketing, Developer Support, and QA departments.

Performed developmental edits, copy edits, and proof checks for other technical writers.

Revised Master Glossary for all products.

• Created user's manual for a Lotus Notes design utility, using the Lotus Notes Document Library database as the format. This manual was written for end-users.

• Revised and updated the following manuals (including illustrations): BBN/Clintrace 1.1 User's Guide, Using BBN/Clintrace for Microsoft Windows 3.1, BBN/Clintrace 1.3 User's Guide.

• Performed copy edits on the documentation set for the SmartInvestor Network by Money Magazine product.

Created and documented procedures for new internal software testing department.

Wrote scripts for simple automated tests of software interface to Fourier transform infrared spectrometers.

Reviewed technical documentation and online Help.

Maintained QA lab computers and spectrometers.